Making people smile is no small accomplishment. It's a passion that's been in our family for 40 years. It's what drove Jim McCann to open his first flower shop in 1976, with the belief that each of us has a special power inside to connect with the important people in our lives. What starts as a single thought can end with someone feeling loved, appreciated, remembered—and having a better day because of it. It's not just in our business plan; it's actually how we see the world.